Piano Services
NXT Consulting is an official Piano partner. Our close collaboration with Piano ensures deeper insights into the platform’s evolution and timely support.
We combine technical expertise with strategic insight to help organisations maximise their Piano implementation. Our comprehensive service offerings ensure you get the most value from your investment while driving business growth and efficiency.
Integration
We specialize in seamlessly integrating Piano with your existing business systems to maximize data insights and operational efficiency. Our services include:
Custom integration solutions for databases and CRM systems, including:
HubSpot, Salesforce, Microsoft Dynamics, AWS, Microsoft SQL, Snowflake, ServiceNow, Postgres.Integration with other digital marketing solutions such as:
Mailchimp, MailerLite, Zoho, ActiveCampaign, SendGrid, Brevo.Integration with 3rd party Identity Management Solutions.
Our service can support both uni or by-directional integrations.
Automated Reporting
Transform your data into actionable insights with our comprehensive reporting services:
Automated data extraction from Piano via API integration
Multi-source data consolidation and processing
Custom dashboard development and visualization
Business intelligence implementation for trend analysis and performance monitoring
Implementation
Ensure a smooth and effective Piano deployment with expert implementation support:
End-to-end implementation management
Technical configuration and setup
User training and onboarding
Platform Optimisation
Maximize your Piano investment with our optimization services:
Comprehensive platform audit and assessment
Performance optimization recommendations
Feature utilization analysis
Best practices implementation
Configuration refinement for enhanced efficiency
Strategic Consulting
Leverage our expertise to drive your business forward:
Strategic platform utilization planning
Growth opportunity identification
Technology roadmap development
Performance optimization strategies
Long-term success planning
Strategic Services
NXT Consulting is dedicated to empowering organisations to grow their subscription businesses. Our comprehensive approach goes beyond mere strategic planning; we offer active support in both execution and implementation, ensuring brands achieve tangible results.
Strategy
Craft your winning strategy with NXT Consulting. We specialise in bespoke strategic plans that boost your subscription business, focusing on audience engagement, conversion, and retention. Leveraging market insights and innovative approaches, we optimize touchpoints for maximum loyalty, guiding your business to sustainable growth and building a robust subscriber community. Let us position you for long-term success by turning challenges into opportunities and casual visitors into loyal subscribers.
Execution
NXT Consulting excels in executing strategic plans for publishers in the dynamic technological landscape. We optimise your existing platforms and investments, integrating advanced solutions like machine learning and propensity models. This approach ensures you fully leverage your resources, enabling seamless adaptation and driving audience engagement. Our meticulous implementation process transforms strategies into tangible outcomes, maximising the potential of your investments without the need for continuous new expenditures.
Selection
Navigate the complex software landscape with NXT Consulting's Platform Selection service. We expertly guide you through choosing the right software solutions that align with your business objectives and enhance operational efficiency. By analyzing your specific needs, we identify and recommend tools that deliver the highest value, ensuring seamless integration and maximized return on investment. Trust us to empower your business with the software foundation it needs to thrive in today's digital era.
Experience
We have worked with a wide range of media organisations including the Telegraph, RCS, DMGT, the Independent, Tamedia, NZZ, Newsquest, the Economist, Bonnier, Unherd, Der Stander, South China Morning Post, Immediate Media, IPM, Archant, Madsack, Styria, Spectator, Future, Funke and Centaur.
TECHNOLOGY OPTIMISATION
We have successfully guided media organisations through the seamless integration of new software solutions, ensuring they complement existing systems and maximise investment returns. Our technical insight has enabled clients to achieve improved operational efficiency and user experiences.
STRATEGIC CONSULTATION
Drawing on our technical sales expertise, we've helped clients identify and capitalise on market opportunities, crafting strategies that enhance product offerings and drive subscriber growth. Our consultative sales approach has resulted in significant increases in customer acquisition and retention rates.
TRAINING
Recognising the importance of skill development, we've provided comprehensive training programs to our clients' teams, empowering them with the knowledge and tools needed to leverage new technologies effectively.
About
At NXT Consulting, we draw on a vast pool of expertise in the enterprise solution domain, led by Rupert Knowles, a seasoned professional with over three decades of experience. Past roles significantly enhance our team's capabilities, having spent over six years at Piano, a top digital subscription management platform, and 13 years at Adobe, known for its media software solutions. This extensive experience allows us not only to understand but also to actively improve our clients' subscription businesses and maximize their software investments.As a consultancy known for our in-depth expertise, NXT Consulting excels at combining a strategic vision with practical technology use to promote business success. We adopt a consultative and collaborative approach, focusing on understanding each client's unique objectives. Alongside strategy and technology, we offer access to a resource network of skilled designers and developers, providing a complete support system for our clients' various needs.
